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Returns & Exchanges

 

NOTE: Any and/or All Products should be inspected for quality & fitment when received. It is the responsibility of the customer to check for clearances before installing tires on wheels. When receiving a Wheel & Tire Package , it is always suggested to test fit one (1) front tire for clearance issues with control arms, bumpers, ect. We are not responsible for damage done to your vehicle and/or product because of oversight.

No Returns after 30 Days of Date of Purchase. NO EXCEPTIONS

*Wheel Only Returns & Exchanges

Only wheels that have not been mounted, are in their original boxes, and were purchased in the last 60 days may be returned. There will be a 15% restocking fee charged on all returns with a minimum restocking fee of $15.00. There will be no exceptions to the restocking fee or the return of mounted wheels. The installer MUST   test fit each wheel on the vehicle before mounting tires to verify fitment. The return form below MUST   be accompanied with ALL returns and exchanges before credit is given. Return shipping is the responsibility of the customer. Restocking fees will be charged on ALL exchanges.


Tire Returns & Exchanges

Only tires that have not been run on the vehicle and were purchased in the last 60 days may be returned. Tires MUST have the manufacturers ID sticker intact. There will be a 15% restocking fee charged on all returns with a minimum restocking fee of $39.95. Tires MUST have the manufacturer sticker intact. There will be no exceptions to the restocking fee or the return of wheel and tire packages that have been run on the vehicle. Mounting and Balancing charges will not be refunded. The return form below MUST   be accompanied with ALL returns and exchanges before credit is given. Return shipping is the responsibility of the customer. Restocking fees will be charged on ALL exchanges.

*Wheel & Tire Package Returns & Exchanges

Only wheel and tire packages that have not been run on the vehicle and were purchased in the last 60 days may be returned. There will be a 15% restocking fee charged on all returns with a minimum restocking fee of $39.95. Tires MUST have the manufacturers ID sticker intact. There will be no exceptions to the restocking fee or the return of wheel and tire packages that have been run on the vehicle. Mounting and Balancing charges will not be refunded. The return form below MUST   be accompanied with ALL returns and exchanges before credit is given. Return shipping is the responsibility of the customer. Restocking fees will be charged on ALL exchanges.


**LIFTED VEHICLES

Rimz One is NOT liable for fitment issues related to a vehicle that has a modified ride height. We can only recommend fitment per application. Rimz One suggests to follow the tire/wheel sizes specified by the manufacturer of the lift kit on your vehicle.

*Shipping Damage

Rimz One insures each package shipped. Please inspect your merchandise for damage when you receive your shipment. In the event that your merchandise is damaged, notify Rimz One immediately and we will replace it at no charge.

 

*Defective Merchandise

In the event that you receive merchandise that is defective, notify Rimzone immediately and we will replace it at no charge.



*IMPORTANT

RIMZ ONE IS NOT RESPONSIBLE FOR INSTALLATION OF PRODUCT. VERIFICATION THAT ALL MERCHANDISE HAS BEEN RECEIVED IS THE RESPONSIBILITY OF THE PURCHASER. UNDER NO CIRCUMSTANCES IS RIMZ ONE RESPONSIBLE FOR ANY LABOR OR INCIDENTAL CHARGES, INCLUDING THOSE RELATED TO WARRANTY, DEFECTIVE, DAMAGED, OR INCORRECT MERCHANDISE.

*Print & Complete Return Form

Click HERE for RETURN FORM


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