Privacy Policy
It is Rimzones' policy to respect and protect
the privacy of our customers and the users
of www.rimzoneonline.com (hereinafter, the
"Site"). Through this Internet
Privacy Statement, we want to reassure users
of the Site that we will not sell, share,
or rent user information to others in a
manner different than as set forth in this
Internet Privacy Statement.
PLACING ORDERS AND INFORMATION
COLLECTION
RimZone collects information from the
users of the Site at several different
points on the Site. For example, we collect
and/or request information when a user:
1) Places an Order
2) Registers on the www.rimzoneonline.com
Site
3) Requests notification of an order status
4) Participates in an online sweepstakes
or survey
5) Requests a Catalog
6) Submits an E-mail
In order to fulfill the requests of Site
users in the above instances, the user
may be requested to provide contact and/or
credit card information. If we have trouble
processing an order, a request, or completing
a delivery, this contact information will
be used by RimZone to contact the user.
GATHERING AND SHARING OF INFORMATION,
LINKS TO EXTERNAL AND CO-BRANDED WEBSITES
We monitor traffic patterns on the Site
and gather broad demographic information
for aggregate use to analyze trends and
administer the Site in order to improve
its layout and design and to permit Site
personalization and streamlining to create
the best shopping experience we can for
our users. In order to perform analysis
permitting such personalization and improvement
of site design and user experience, we
may employ suitable third parties with
whom we share the information necessary
to accomplish these objectives. These
statistics include no personally identifying
information.
Where appropriate, we share aggregated
statistical information with our business
partners. These statistics include no
personally identifying information.
We use Pay Pal credit card processing
company to bill purchasers of goods and
services from the Site, and depending
upon the goods and services being ordered
and where they are being shipped, we may
also use outside suppliers and/or delivery
companies to assist us in fulfilling and
delivering orders. We share with them
the information necessary to enable such
card processing, fulfillment, and delivery
of goods (i.e. name, address, and as appropriate,
payment information).
Additionally, we partner with trusted
third parties to provide Site users with
RimZone approved unique offers or services
which may be of value to our users. In
such instances, we will share a user's
name and address with a trusted third
party to enable them to notify the user
of the unique offer or service. We will
never provide credit card information
and you will always be provided with the
opportunity to unsubscribe from any such
list.
We may provide personal identifying and
account information in special cases such
as enforcement of our Terms of Site Use,
or as required by law or legal process
to protect and defend the rights and safety
of our Site and its users. This includes
exchanging information with other companies
for purposes of fraud and credit risk
reduction.
Our Site also contains links to external
Internet sites as well as co-branded sites,
which may be operated by an external party
and they may have privacy practices that
differ from those here at www.rimzoneonline.com
. A co-branded site is a Website, usually
operated by a third-party, and displaying
that third-party's name along with the
RimZone name and logo. Such co-branded
sites offer RimZone approved goods or
services to our users. When you click
on links that take you to such external
or co-branded sites, you will be subject
to their privacy policies, and we encourage
you to become familiar with that party's
privacy policies as these may differ from
those utilized on our Site. Please note
that this privacy statement applies solely
to information collected by RimZone on
our Site and, while we strongly support
the protection of privacy on the Internet,
we cannot be responsible for the privacy
practices of other Websites, uses of the
information collected by other Websites,
or the content of those other Websites.
CONSENT
By using our Site, the user agrees to
the terms and conditions set forth in
this Internet Privacy Statement and the
Site Terms of Use INCLUDING ALL LIMITATIONS
OF DAMAGES PROVISIONS which are an integral
part hereof and the user consents to the
collection and use of this information
by RimZone as disclosed in this Internet
Privacy Statement. We may revise this
Internet Privacy Statement or the Site
Terms of Use at any time by updating these
postings. By using this Site you agree
to be bound by any such revisions in effect
at the time of use and should therefore
periodically visit this page and the Site
Terms of Use page to determine the then
current policies applicable to users of
the Site.
SECURITY INFORMATION
Strong precautions are taken to protect
the information of the users of our Site.
When users submit sensitive information
via the Site, that Information is protected
both online and off-line.
We take credit card information security
seriously and use a variety of technical
solutions to make shopping safe at our
Site. Furthermore, your information is
encrypted and is protected utilizing the
industry standard Secure Sockets Layer
(SSL) encryption software on our Cool
Cart shopping cart. While on a secure
page, such as our order form, the lock
icon on the bottom of Web browsers such
as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to
un-locked, or open, when you are just
'surfing'.
While we use SSL encryption to protect
sensitive information online, we also
protect user- information off-line. All
of the information of our Site's users,
including the sensitive information mentioned
above, is maintained in a restricted section
in our offices. Only those of our employees
who need the information to perform a
specific job (for example, our account
or customer service representatives) are
granted access to personally identifiable
information. Furthermore, our employees
are kept up-to-date on our security and
privacy practices.
If you have any questions about the security
at our Site, please contact our accounting
department.
COOKIES
You may have heard of the term "cookies".
Cookies are routinely used by most, if
not all, E-commerce merchants, including
RimZone. A cookie is a piece of data stored
on a user's hard drive through the Web
browser program containing information
about the user which enables us to track
and personalize the Site to enhance your
experience. For instance, by setting a
cookie on our Site, we can provide you
with storage of items in your shopping
cart between visits. However, if a user
rejects the cookie, they may still use
our Site although we will be unable to
provide our users with the personalized
shopping experience we can offer using
the cookie data. If you have any questions
about our use of cookies, please contact
our marketing department.
SURVEYS & CONTESTS
From time-to-time we may request information
from the users of the Site via surveys
or contests. Participation in these surveys
or contests is completely voluntary, and
the users of the Site have a choice whether
or not to disclose this information. Information
requested may include contact information
(such as your name and shipping address),
and demographic information (such as zip
code, age level, etc.). We use such information
to notify contest winners, award prizes,
and for analyzing the Site traffic to
improve the user's experience on the Site.
CHILDREN'S ON-LINE PRIVACY
RimZone recognizes the particular importance
of protecting the privacy of children.
Consistent with the Children's Online
Privacy Protection Act (COPPA), we will
not knowingly collect any personally identifiable
information from children under the age
of 13. When a user makes a purchase on
www.rimzoneonline.com one of our associated
websites, the user is representing to
us that they are an adult. If a child
has provided www.rimzoneonline.com with
personally identifiable information, we
ask that a parent or guardian call 1-800-710-9411
and we will delete the information pertaining
to the child from our records.
SPECIAL OFFERS, ACCOUNT UPDATES
AND OPTING OUT
RimZone occasionally sends our customers
and the users of the Site announcements
and updates, which contain important information
about the Site and service offerings which
we believe to be of value to our customers
and users. In order to do this, we may
enhance or merge the information we collect
on the Site with data from third parties
for purposes of marketing products or
services to our customers and users.
We may communicate with the users of
the Site via e-mail, telephone, mail,
or fax in order to provide requested services,
content, product information, notification
of special offers, or in regard to customer
service issues relating to an account.
The users of the Site are always given
the opportunity to 'opt-out' of having
their online information used for purposes
not directly related to the Site at the
point at which we ask for the information
or when they receive an online requested
promotional communication.
For example, our e-mail messages have
an "unsubscribe" feature for
users of the Site who buy from us, but
don't want to be notified about special
offers in the future. Users can simply
"Reply" back to the e-mail message
and type "unsubscribe" in the
subject field. Upon receipt of the reply,
we will remove that e-mail address from
our e-mail list. If a user has more than
one e- mail address, he or she should
include the other addresses as well to
ensure proper updating of their account
information.
Users of the Site can always update the
personally identifying information that
they have provided to RimZone simply by
accessing and updating their account information
on the Site or by calling us at 1-800-710-9411
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